Frequently Asked Questions

Where else can I purchase Gail Bird Vestments? Gail Bird Vestments can be seen and purchased through our good friends at Cokesbury stores, catalogue and Cokesbury.com. Additionally, our products are available at member stores affiliated with the Catholic National Church Goods Association (NCGA).

What are the size specifications for stoles? Measurements refer to length from shoulder to bottom of stole panel: Small (4 ½”wide x 46” length) fits men/women 5'6” and shorter Regular (5” wide x 50” length) fits men/women 5'7” to 6'2” Extra Length (specify desired length) to fit men/women over 6'2”at additional charge of $10.

What are the size specifications for chasubles? Regular garment is approximately 25” at each shoulder seam and 46” from center back of neck to hem.

What are the size specifications for scapulars? Straight scapulars have a 10 ½” wide panel at 44” from back of neck to hem. Y-shaped scapulars have a panel with wide shoulders narrowing to about 8-10 inches at bottom of garment (length dependent on design proportion).

What fabrics are used for the vestments? A quality, smooth-finished woven fabric of soft suraline polyester is used in the fashioning of the stoles, scapulars, and paraments. The unlined chasuble garments are made from a fabric similar in color but have a different weight and weave than the stoles. All vestments must be dry-cleaned.

What colors are available for vestments? Vestments are made in fade-free colors of dark forest green, pure white, dark rich purple, bright royal blue, and bright true red. Coloration may vary with computer monitors. If necessary, please call for color swatches.

Do you have deacon stoles? YES, the same quality construction, fabric, and designs of our clergy stoles are available as deacon stoles at an additional charge $10.

Do you have denominational vestments? YES, we offer stoles with denominational logos for Methodist, Presbyterian USA and Disciples of Christ. Other denominational or local church logo can also be done at an additional charge, which is based on the intricacy of your design. Please contact us at 888.894.2473 to discuss your requirements.

What is your information/privacy policy? Gail Bird Vestments will make every effort to protect your privacy by using information provided by you only in ways that serve you. This website, operated by Gail Bird Vestments, requests personal information necessary to complete an order, to fulfill catalog requests, or to provide other services for you. WE DO NOT SHARE YOUR INFORMATION with any other person or organization. We may use your personal data to keep you apprised of Gail Bird Vestments' updates. If you prefer not to receive our catalogs or other notices, please call us at 888-894-2473 or email us.

Do you have a pricing policy? The mission of Gail Bird Vestments is to provide our clients with the best value vestment products. Though we strive to ensure the accuracy of all items featured on the website, we will not be responsible for any typographical or clerical errors. We reserve the right to accept or reject any order. Prices are subject to change.

What is your RETURN policy? Gail Bird Vestments offers 100% satisfaction guarantee on all GBV products. If you are not completely satisfied with your order, for whatever reason, simply return the product(s) to us with your receipt within 15 days after receiving the delivery. We will immediately send you a full refund or provide a product exchange. No hassle, no problem! Please call or e-mail us for a prior authorization call tag. For prompt refund, please include the shipping receipts and contact information with your return. Shipping and handling charges for all Returns and Exchanged items will not be refunded.

How do I place an order? You can order from our secure online website, fax your order to: 615.298.9231 or you may can phone your order to us toll-free at: 888.894.2473 (M-F 24/7) You can send your order with check payable to Gail Bird Vestments) to: Gail Bird Vestments P O Box 150849 Nashville, TN 37215-0849 Please note that all checks must clear before order is shipped. Returned checks will be charged a $25 fee. Please note that we accept all major credit cards. Tennessee Sales Tax (currently 9.75%) must be charged on any Tennessee deliveries unless you provide us with a Sales Tax Exemption form.

How do I contact customer service?You can email us at: clientservices@gailbirdvestments.com You can contact us toll-free at: 888.894.2473 (M-F 24/7)

What is your shipping policy? All in-stock items will be processed the next day after receipt. We use Fed Ex Ground and Air shipping. Shipping costs are calculated automatically at the time of your order. Federal Express does not deliver to post office boxes; it is necessary to furnish your full street address and phone number. Please allow 3-5 business days for delivery. If an item is out of stock or if a special size is required, most orders will then be shipped within seven business days. If your order cannot be shipped within seven business days, we will phone you to confirm a mutually agreeable date.

What are your shipping charges? Shipping costs are calculated automatically at the time of your order if you place your order on the website or you may call us to obtain shipping charges. We add a nominal handling fee to all orders. It is also added during checkout. What if I want rush delivery? All in-stock items will be processed the next day after receipt. Shipping costs will be calculated automatically at checkout.

What if I am a distributor? As we are selectively looking to expand our network of quality retailers, please contact Warren Morrison at 1-800-226-6377 Ext 218.

What are your hours of operation? Gail Bird Vestments is open Monday through Friday from 9:00 a.m. until 5:00 p.m./Eastern Standard Time.

Do you have a mail order catalog? Yes! Please call us at 888.894.2473 or email us to request a catalogue.